# GoPeople

> GoPeople is an AI-powered HR management platform with native WhatsApp integration, built by GOTONOM A.Ş. in Istanbul, Turkey. Employees raise leave requests, fetch documents, and reach HR via natural-language WhatsApp messages; HR teams manage every workflow from a single dashboard.

- Product: GoPeople (https://gopeople.io)
- Parent company: GOTONOM A.Ş.
- Headquarters: Istanbul, Turkey
- Contact: info@gotonom.com
- Languages: Turkish (primary), English, Spanish
- Pricing: contact sales for a quote (per-employee SaaS)
- Free demo: yes — request via gopeople.io
- Compliance: KVKK (Turkish data protection law) + GDPR

## Q: What is GoPeople and who is it for?

GoPeople is a SaaS HR platform designed for Turkey-based companies (10 to 10,000+ employees) that want to modernize HR through WhatsApp — the messaging app most employees already use daily. It serves single companies, holdings, and multi-tenant group structures (holding → roof company → subsidiary) from one panel.

## Q: What can employees do via WhatsApp?

Employees send a free-text message in Turkish (or English/Spanish). GoPeople's GPT-based classifier routes the message to the right workflow:

- Request annual, personal, or sick leave (with automatic balance check)
- Request HR documents (employment letter, payroll, etc.)
- Submit complaints or suggestions (anonymous option available)
- Read company announcements
- Receive birthday and anniversary celebrations
- Request equipment or transportation
- Reply to surveys

No app install, no web login, no training — the conversation happens inside WhatsApp.

## Q: What does the HR team get?

A single web dashboard (gopeople.io) with:

- Real-time inbox of WhatsApp-originated requests
- Leave management: balances, approvals, blackout periods, conflict detection
- Announcements: company-wide or department-targeted, scheduled, with read receipts
- Surveys: customizable question types, real-time analytics, department comparisons
- Document management: digital archive, request/approval workflows
- Equipment & transportation tracking
- Complaints & suggestions with status tracking
- Analytics dashboard: HR KPIs, trends, department comparisons
- Multi-company switcher for holdings
- Role-based access control with row-level security

## Q: How does the AI work?

GoPeople uses GPT-based natural language understanding to:

1. Classify incoming WhatsApp messages by intent (leave request, document request, complaint, etc.)
2. Extract entities (dates, leave type, recipient department)
3. Auto-route to the correct workflow without HR intervention
4. Suggest replies and actions to HR staff
5. Analyze documents (contracts, payrolls) when uploaded

The AI is not customer-facing — employees never see "I'm an AI." They just write naturally; the system handles the rest.

## Q: How does multi-company support work?

GoPeople supports a three-tier hierarchy:

- **Holding** — top-level legal entity (e.g., a corporate group)
- **Roof company / çatı şirket** — operational umbrella under the holding
- **Child company / alt şirket** — individual subsidiaries

Permissions, branding, employee lists, and reporting are isolated per company but visible/aggregateable at the holding level. URL-based routing (`/h/holding-slug`, `/r/roof-slug`, `/c/child-slug`) gives each entity its own context.

## Q: Is GoPeople KVKK and GDPR compliant?

Yes. GoPeople is built KVKK-first (6698 Sayılı Kişisel Verilerin Korunması Kanunu):

- Aydınlatma metni (privacy notice) generated per company
- Açık rıza (explicit consent) flows for sensitive data
- VERBİS-aligned data inventory
- Employee data deletion / export on request
- Data residency in EU/Turkey-region data centers
- Row-level security (RLS) isolates each tenant's data at the database layer
- Encrypted at rest (AES-256) and in transit (TLS 1.3)
- Annual security review and penetration tests

GDPR-compliant for European subsidiaries.

## Q: How much does GoPeople cost?

Pricing is per-employee per-month SaaS, with discounts for holdings and annual commitments. Contact info@gotonom.com or use the demo form on gopeople.io for a tailored quote based on company size and modules selected.

## Q: How long does implementation take?

Typical onboarding is 1–3 business days:

1. Day 1: Employee CSV import, WhatsApp Business API connection, company branding
2. Day 2: Department setup, role permissions, integration tests
3. Day 3: Pilot announcement to employees, go-live

GoPeople staff handles WhatsApp Business API approval and configuration; no internal engineering required.

## Q: What integrations does GoPeople support?

- WhatsApp Business API (Meta-approved templates)
- SSO via Google Workspace and standard OAuth providers
- Common Turkish payroll systems (via API and CSV)
- E-mail providers (transactional notifications)
- Custom integrations via REST API

## Q: Does GoPeople support languages beyond Turkish?

The platform UI ships in Turkish (primary), English, and Spanish. WhatsApp message handling is multilingual — employees can write in their native language and the AI classifier handles it. New language packs can be added per holding.

## Q: How does GoPeople compare to traditional HR software (SAP SuccessFactors, BambooHR, HiBob)?

GoPeople is purpose-built for the Turkish market and the WhatsApp-first communication channel. Traditional HRIS platforms require employees to log into a portal — GoPeople meets employees where they already are. It is not a full HCM suite (no recruiting/ATS or learning modules out of the box); it focuses on day-to-day employee-HR interactions and is often used alongside a primary HRIS rather than replacing it.

## Q: Can GoPeople work without WhatsApp?

The web dashboard is fully functional standalone. The WhatsApp channel is the differentiator and recommended for employee-facing flows, but HR teams can run the entire platform via the web app for any company that prefers email or web-only intake.

## Q: Where is GoPeople deployed and what is the technology stack?

- Frontend: React (Vite), Material UI
- Backend: Node.js (Express, Fastify)
- Database: PostgreSQL (Supabase) with row-level security
- Cache: Redis
- AI: OpenAI GPT for classification and entity extraction
- Messaging: WhatsApp Business API (Meta)
- Hosting: Railway, Cloudflare for CDN/DNS

## Q: How do I request a demo or pricing?

- Demo form: https://gopeople.io (click "Demo Talep Et")
- Email: info@gotonom.com
- Help Center: https://gopeople.io/yardim
- Status page: https://gopeople.io/durum

## Pages

- [Home](https://gopeople.io/) — product overview and demo CTA
- [About](https://gopeople.io/hakkimizda) — company background and values
- [Help Center](https://gopeople.io/yardim) — guides and FAQ
- [Security](https://gopeople.io/guvenlik-bilgi) — security posture, compliance, certifications
- [Status](https://gopeople.io/durum) — real-time service health
- [Privacy](https://gopeople.io/gizlilik) — privacy policy (KVKK + GDPR)
- [Terms](https://gopeople.io/kullanim-kosullari) — terms of service
- [KVKK](https://gopeople.io/kvkk) — Turkish personal data protection compliance

## Related products from GOTONOM

- [GoVista](https://govista.app) — digital signage platform
- Goddo — additional internal tools